Man Down...

[93vpmod]

My Weber 26er took a dive this morning, apparently a bad weld of the leg brace at the bowl. I called Weber and there Customer Service dept. had replacement parts on the way 15 minutes later...Thanks Weber!

 

[AClarke44]

Replacement parts? Are they giving you an entire new bottom bowl??

 

[93vpmod]

Replacement parts? Are they giving you an entire new bottom bowl??

Yes, new bowl and several other parts. Bowl, new sweep system, ash catcher and hubcaps...

 

[AClarke44]

Wow that's awesome! :thumb:

 

[Demosthenes9]

Wow. Props to Weber for stepping up. What kind of damage did the lower bowl have ?

 

[93vpmod]

Wow. Props to Weber for stepping up. What kind of damage did the lower bowl have ?

When the weld for the leg snapped the ash catcher bent pretty good...I guess the CSM threw in the sweeper to be nice.

 

[The Meeper]

looks like he needed a bit more cola in rum before heading outside....

 

[4ever3]

WHEW! That was a close one!!!

 

[KevinJ]

What a terrible sight to see :shocked:

 

[Doog]

Weber has great customer service!!

 

[MisterChrister]

You don't think it had anything to do with the trussed up 125# pig that you cropped out of the pic you sent me, do you? :heh:

 

[smoke ninja]

Now order a new lid and grate for your 26 performer build

 

[aawa]

Now order a new lid and grate for your 26 performer build

I like the way you think. No need to let the bottom bowl go to waste!

 

[Ag76]

Weber simply can't be beat on quality and especially customer service.

 

[93vpmod]

Now order a new lid and grate for your 26 performer build

That was my first thought as well, nearly half way home...

 

[Yan can Cook]

Whoa! Nice!

 

[DerHusker]

My Weber 26er took a dive this morning, apparently a bad weld of the leg brace at the bowl. I called Weber and there Customer Service dept. had replacement parts on the way 15 minutes later...Thanks Weber!

I WANTED TO PAY MY RESPECTS TO YOUR FALLEN.
[ame="https://www.youtube.com/watch?v=tNeRS_OJ6qM"]Marine Corps 3 volley salute with a true bugler playing taps - YouTube[/ame]

 

[BillN]

:sad: Man that sucks, happy to hear they are making it right but still you are a man down going into the weekend.

 

[16Adams]

Thank goodness it wasn't a ceramic, azzhats would be screaming, "told you so"!!!

 

[DjPorkchop]

Man that is way to bad but glad to hear they are making it right. Mine just recently bit the dust and take a 50 cent piece sized chip out of the porcelain. I was badly bummed. I can only just imagine how you were feeling right then and there.