Holy moly! I made the post simply find out what it could be. I'd emailed Paul and texted Tyler before making it - and honestly I thought there was a chance they were on vacation, couldn't remember the timeframe in one of their recent videos.
IN NO WAY was my intent to denigrate, or defame Paul, Tyler or any of the awesome folks that built these beautiful pits. Mine is my pride and joy, it feeds a TON of active duty and retired veterans. A TON. I wouldn't trade it for the world.
Tyler got back to me a few hours later, answered all my questions, offered to pay the repair cost, and kicked in a gallon of high temp paint.
Paul - I'm sorry if I've in any way offended you, and have nothing but the highest respect for you, Tyler, and the rest of the crew down there in Tuscaloosa.
I hope this clears up any ambiguity... Love the Shirley's and would buy another pit from them in a heartbeat should I find myself in need in the future.
Brian
A quick question TuscaloosaQ - Do you stress relieve the smoker after it's built before paint?-Cyber
There is no doubt in my mind if you can't find someone locally, Paul will drive up there himself and do the fix. He and his family are those kind of folks.
He's a one of a kind. The kind of feller you're happy to know. I know I am!!:thumb:
don't know paul or any of the shirley folks.but all i've read on here gives me the impression that he is a god fearing,hard working,honest man. I'd be proud to have him as a neighbor.
And there will be that very few that smile and get satisfaction out of our failures... But I guess at the end of the day that is there problem not mine...
bri134,
so what was the outcome of the SF repair? did you get her into a shop and back to smoking?
This is a great thread. Reading TQ's response made me want to buy another cooker, for no other reason than to support this man's business. Great job.
Holy moly! I made the post simply find out what it could be. I'd emailed Paul and texted Tyler before making it - and honestly I thought there was a chance they were on vacation, couldn't remember the timeframe in one of their recent videos.
IN NO WAY was my intent to denigrate, or defame Paul, Tyler or any of the awesome folks that built these beautiful pits. Mine is my pride and joy, it feeds a TON of active duty and retired veterans. A TON. I wouldn't trade it for the world.
Tyler got back to me a few hours later, answered all my questions, offered to pay the repair cost, and kicked in a gallon of high temp paint.
Paul - I'm sorry if I've in any way offended you, and have nothing but the highest respect for you, Tyler, and the rest of the crew down there in Tuscaloosa.
I hope this clears up any ambiguity... Love the Shirley's and would buy another pit from them in a heartbeat should I find myself in need in the future.
Brian
Wish I was close to your area I would come fix it for free for the simple fact of how they stand behind their products and the fact your a brother in smoke