Ive been lucky enough to take a trip down to Austin TX, and made it to franklins. Its an awesome time, they have amazing customer service. Its pretty cool because yea you have to get there early, but you start seeing employee interaction around 8 am so that helps. They also come around the line taking "orders" and sell beer and snacks. Its like the football game of bbq, where else can you tailgate while waiting for a restaurant to open?
I remember a video where aaron said he'd like all of his briskets to look like they were punched out by a cookie cutter, you can really see thats true in this clip.
That is truly a round the clock operation, I commend them for the quality of product they have to consistently live up to. Dont get me wrong you get charged for it, it was $21/lb for brisket at the time I went. However I believe it is CAB prime, plus you see how much time and effort it takes to create the product you get.
I will stop my ramble, trust me Its def worth the trip.