Big Poppa Smokers Customer Service.

[WilliamKY]

I recently purchased some rub from BPS. The package arrived quick but was empty. The envelope had been taped so the contents fell out somewhere. I contacted BPS and they promptly expedited a replacement. I only ordered one bottle though. They really didn't have to send two but I appreciate it very much. I couldn't ask for better customer service. Thank you BPS for going above and beyond.

 

[ronbrad62]

:clap2::clap2::clap2:
Good on ya' guys!!

 

[jasonjax]

I've ordered from those guys for years and have always been pleased.

 

[Springram]

Yep, they are a super to deal with.

 

[PatAttack]

Sterling is a stand up dude with great products and service for sure!

 

[Wisconsinguy]

That’s great to hear as I’m waiting on a smoker from them.

 

[Wisconsinguy]

That’s great to hear as I’m waiting on a smoker from them.

 

[Stingerhook]

They are one of the best!

 

[Mike in Roseville]

On a few occasions, I've had issues with busted shakers and expired marinade. BPS took care of it swiftly and went above and beyond. I like doing business with them.

 

[tom b]

And if your lucky enough to win a TD when there are the sponser, they are very generous

 

[jzadski]

It's always great hearing there are still companies that do the right thing because it's the right thing to do. I would have figured as much though since they are on here. Everyone seems to have that same mindset

 

[jimbloomfield]

Their customer service is something I strive to achieve with my business

 

[toys4dlr]

And if your lucky enough to win a TD when there are the sponser, they are very generous

That is a great line up, and have helped many a team take walks at bbq comps.

 

[sudsandswine]

And if your lucky enough to win a TD when there are the sponser, they are very generous

Yes they are :becky: