Super excited to get some new egg parts today. I've had a crack in my base for a few years now, but didn't submit the warranty because I didn't have my original receipt from almost 5yrs ago :doh: (though I've heard of those that got replacement party without it). No idea how I lost it (Thread on my 3 egg purchase here). Since the egg worked fine I never bothered anyways. Then this last year I noticed I had cracks in both the firebox and fire ring. Again the egg still functioned fine.
Then during the packing process of moving from one place to the other this last month my wife is packing some stuff up out of a closet in a spare bedroom. She hollers "Hey do you want this big green egg receipt?" :twitch:. So she found it and a few days later I went to my local ace to submit the claim. They copied the receipt, I emailed the guy the pictures and 8 days later I have about half a new egg :clap2:.
Probably put it together later this week. Here are the pics.
Cracked pics I gave them
And new stuff
Then during the packing process of moving from one place to the other this last month my wife is packing some stuff up out of a closet in a spare bedroom. She hollers "Hey do you want this big green egg receipt?" :twitch:. So she found it and a few days later I went to my local ace to submit the claim. They copied the receipt, I emailed the guy the pictures and 8 days later I have about half a new egg :clap2:.
Probably put it together later this week. Here are the pics.
Cracked pics I gave them
And new stuff
